13-Refund Policy – MARBLEMAR | LUX & HOME

13-Refund Policy

REFUND POLICY 

1.SELLER, www.marblemar.com

2. The SELLER is responsible for delivering the product subject to the contract in a sound, complete, in accordance with the qualifications specified in the order, with user manuals, if any.

3.If the SELLER fails to fulfill its contractual obligations in cases where it becomes impossible to complete the ordered product or service, it may supply a different product of equal quality and price to the BUYER by notifying the consumer before the contractual obligation expires.

4. For the delivery of the product, the Preliminary Information Form must be confirmed electronically. If, for any reason, the product price is not paid or the bank records are not canceled, the SELLER is deemed to be freed from the delivery obligation.

5. If the bank or financial institution does not pay the price of the product to the SELLER due to the unfair or illegal use of the BUYER's credit card by unauthorized persons after the product is received, this option does not arise as a problem. The Security System used in Marblemar Com makes the process safe.
WHAT IS SAFE PAYMENT?
-Yzico payment module to be safe and fast. -Izico's integration and infrastructure saves you from their security.
-Payment methods. You can make your payments with the most preferred secure payment methods.
-Safe under your sales. Iyzico ensures the security of your sales with our machine learning fraud detection system.
-Data security. Iyzico is accredited with the world's highest data security standard PCI (Security Card Industry) - DSS (Data Security Standard).
- Any PROBLEM is evaluated according to the "Iyzico a Pay u company" report, which is the establishment of our PAYMENT SYSTEM.
- As a result of the information sent to the SELLER due to the subject, information (e-mail) is given to the BUYER in order not to be damaged in other applications.

6. The SELLER is obliged to notify the BUYER in case the product subject to the contract cannot be delivered within due time due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent or interrupt the transportation.

6.1-In this case, the BUYER may use the right to cancel the order or replace the product subject to the contract with its equivalent and / or postpone the delivery period until the barrier situation disappears.

6.2. If the BUYER cancels the order, the total amount paid will be refunded in cash every 10 days.

6.3. In the payments made by the BUYER by credit card, the amount of the product is returned to the relevant bank within 7 days after the order is canceled by the BUYER.

6.4. After the refund is made to the bank, the reflection of this amount to the BUYER's account is completely related to the bank transaction process.

6.5. The BUYER accepts that the SELLER cannot intervene in any way in case of possible delays.

6.6 It may take an average of 2-3 weeks for the bank to reflect the refunded amount on the credit card.

6.7. Late or incomplete refunds
If you haven't received a refund yet, first check with your bank account and credit card company.

If you have done all of these and still haven't received your refund, please contact us at contact@marblemar.gmail.com

SELLER, www.marblemar.com


While the BUYER is registered on this site, the address and contact information are taken as basis.

1. No product will be delivered to anyone other than the person (s) authorized to receive the delivery specified in this contract.

1.1. The identity of the authorized person must be presented in order to receive the delivery. If they do not present the ID Card, they will be refused to deliver the products to them.

1.2. The SELLER cannot be held liable to any person / organization other than the BUYER if the ordered product / service is not accepted by the person / organization that receives the product / service subject to the contract due to any malfunction that the cargo company may cause. The encounter during the delivery of the product to the BUYER.

2. The SELLER is responsible for delivering the product subject to the contract in a sound, complete, in accordance with the qualifications specified in the order, with user manuals, if any.

3. If the SELLER fails to fulfill its contractual obligations in cases where the completion of the ordered product or service becomes impossible, it may supply a different product of equal quality and price to the BUYER by notifying the consumer before the contractual obligation expires.

4. For the delivery of the product, the Preliminary Information Form must be electronically confirmed. If, for any reason, the product price is not paid or the bank records are not canceled, the SELLER is deemed to be freed from the delivery obligation.

5. This option does not arise as a problem if the bank or financial institution does not pay the price of the product to the SELLER due to the unfair or illegal use of the BUYER's credit card by unauthorized persons after the product is received. The Security System used in Marblemar Com makes the process safe.
WHAT IS SAFE PAYMENT?
-iyzico payment module to be safe and fast. -Izico's integration and infrastructure saves you from their security.
-Payment methods. You can make your payments with the most preferred secure payment methods.
-Safe under your sales. Iyzico ensures the security of your sales with our machine learning fraud detection system.
-Data security. Iyzico is accredited with the world's highest data security standard PCI (Security Card Industry) - DSS (Data Security Standard).
- In any PROBLEM, it is evaluated according to the "Iyzico a Pay u company" report, which is the establishment of our PAYMENT SYSTEM.
- As a result of the information sent to the SELLER due to the subject, information (e-mail) is given to the BUYER in order not to be damaged in other applications.

6. The SELLER is obliged to notify the BUYER if the product subject to the contract cannot be delivered within due time due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent or interrupt the transportation.

6.1-In this case, the BUYER may use the right to cancel the order or replace the product subject to the contract with its equivalent and / or postpone the delivery period until the barrier situation disappears.

6.2. If the BUYER cancels the order, the total amount paid will be refunded in cash every 10 days.

6.3. In the payments made by the BUYER by credit card, the amount of the product is returned to the relevant bank within 7 days after the order is canceled by the BUYER.

6.4. After the refund is made to the bank, the reflection of this amount to the BUYER's account is completely related to the bank transaction process.

6.5. The BUYER accepts that the SELLER cannot intervene in any way in case of possible delays.

6.6 It may take an average of 2-3 weeks for the bank to reflect the refunded amount on the credit card.

6.7.Late or missing refunds
If you haven’t received a refund yet, first check your bank account and with your credit card company.

6.8.If you’ve done all of this and you still have not received your refund yet, please contact us at marblemarcontact@gmail.com